How to update credit card information within your User Profile

If you received an email indicating your credit card verification has failed when you attempted to register for a sale, it may be that the information you have listed in your profile has expired or changed.

You can update this information by logging in to your Bidsquare account. Click the "My Bidsquare" link at the top right of the home page on Bidsquare. Next, click on the tab “Profile”. Upon doing so, you should see your credit card info listed in the right column. Click on the pencil icon to edit your credit card info. Be sure to verify and fill in all fields and confirm that your billing address information is also complete and correct. Finally, you may save all changes made at the bottom of the page to update your information.

Please contact the auction house directly afterwards to receive an updated status to bid in the sale. Please contact the auction house directly afterwards to receive an updated status to bid in the sale. We believe in building a trusted platform for both buyers and sellers. As part of this, we require credit card information upon registration for an auction. Please note the information is for verification purposes only, and your credit card will not be charged. Bidsquare is PCI compliant, which is a set of security standards designed to ensure companies that accept, process, store or transmit credit card information maintain a secure environment. For more information on PCI compliance please click here